Installing Webchat Live Support seamlessly onto your WordPress website using the versatile Header and Footer plugin. In this comprehensive guide, we’ll walk you through the step-by-step process, from obtaining the Webchat code from your Message2U dashboard to seamlessly integrating it into your WordPress site.
Tutorial to Add the Webchat live support code to your website #
How to install the Webchat Live Support function, specifically the Header and Footer plugin, on your WordPress website.
Total Time: 2 minutes
Obtain the Webchat Code from Message2U Dashboard #
1. Go to your Message2U dashboard.
2. Navigate to “Omni-channel” and click on “Open Bot.”
3. Scroll down to the bottom and find the “Webchat Widget” option.
4. Click on it and then click on “Display Styles.”
5. Under “Install Code,” click on “Copy” to copy the Webchat code.
Install the Header and Footer Plugin on WordPress #
1. Log in to your WordPress dashboard.
2. Go to “Plugins” and select “Add New.”
3. Search for “Header and Footer” and install the plugin named “WP Code.”
4. After installation, click on “Activate.”
5. Go to the “Code Snippets” section from the left menu bar.
6. Click on “Header and Footer” under the “Code Snippets” menu.
7. Paste the Webchat code copied from Message2U into the Footer section.
8. Click on “Save Changes” on the right.
Verify Installation #
1. Refresh or open your website.
2. You should see the Webchat appearing on your website.
3. Visit your website, for example, “Message2U.asia.”
4. You can see the Webchat working in the bottom right corner.
FAQ #
What is Webchat Live Support, and why would I want to install it on my WordPress website? #
Webchat Live Support from Message2u is a code that enables live chat functionality on your website, allowing visitors to communicate with you in real-time. Installing Webchat on your WordPress website can enhance user engagement, provide instant support, and improve overall customer satisfaction.
How do I obtain the Webchat code from the Message2U dashboard? #
To obtain the Webchat code from the Message2U dashboard, log in to your Message2U account, navigate to the “Omni-channel” section, and click on “Open Bot.” Scroll down to the “Webchat Widget” option, click on “Display Styles,” and then click on “Copy” under the “Install Code” section to copy the Webchat code.
What is the Header and Footer plugin, and why do I need it for installing Webchat on my WordPress website? #
The Header and Footer plugin, also known as “WP Code,” allows you to easily add custom code, such as the Webchat code, to the header or footer of your WordPress website without editing your theme files directly. This plugin simplifies the process of integrating external scripts or widgets into your website.
How do I install the Header and Footer plugin on WordPress? #
To install the Header and Footer plugin on WordPress, log in to your WordPress dashboard, go to “Plugins,” and select “Add New.” Search for “Header and Footer” and install the plugin named “WP Code.” After installation, activate the plugin, and you’re ready to add custom code snippets to your website.
How can I verify that the Webchat Live Support installation was successful on my WordPress website? #
To verify that the Webchat installation was successful, simply refresh or open your website in a browser. You should see the Webchat widget appearing on your website, typically in the bottom right corner. You can also visit your website and interact with the Webchat to ensure it’s functioning correctly.
