Message2u

Docs / Viber Chatbot

How to create a Viber chatbot

Create a Viber bot with a token from Viber Partners, then connect it to Message2u for automated messaging.

Updated 1 min read

Viber chatbots let brands chat with users inside Viber. With Message2u, you can centralize Viber alongside your other channels.

Create the bot (Viber)

  1. Open the Viber Admin Panel / Partners flow for creating bots (interface may update—use Viber’s current onboarding).
  2. Register your bot name, URI, and category.
  3. Obtain the authentication token for your bot—this is what Message2u needs to call Viber APIs.

Connect in Message2u

  1. Log in to Message2u.
  2. Add Viber as a channel and paste the bot token.
  3. Finish webhook setup if prompted (use the URL and secret Message2u displays).
  4. Message your bot from Viber and verify events arrive in Message2u.

Content and compliance

Follow Viber commercial messaging rules for your market, including opt-in expectations and quiet hours if applicable.

Browse all guides from Documentation.