How to Connect Facebook Messenger
Connect your Facebook Page to Message2u so you can automate Messenger conversations, follow-ups, and customer support from one inbox.
Updated 1 min read
This guide walks you through linking Facebook Messenger on your Facebook Page to Message2u so automated flows can send and receive messages on your behalf.
Before you begin
- You need admin access to the Facebook Page you want to connect.
- Sign in to Message2u with an account that is allowed to manage channels.
- In Facebook, confirm Messenger is enabled for the Page (Settings → Messaging).
Connect the channel in Message2u
- Open the Message2u dashboard and go to Channels (or your workspace channel settings).
- Choose Facebook Messenger and start the connection flow.
- When prompted, log in with Facebook and select the correct Page.
- Approve the permissions Message2u needs to read and send messages.
- Finish the wizard and send a test message from a personal account to your Page to confirm delivery.
Troubleshooting
- If the Page does not appear, verify you are using a Facebook profile with Page admin role (not only editor).
- Disconnect any old Messenger integrations that might conflict, then try connecting again.
- Supplemental UI screenshots can be stored on R2 at
https://assets.message2u.asia/docs/...and embedded here when available.
If you are still stuck, use the contact form on Contact or email [email protected].
